Catalyst Meet Your Wingman
1 hrof meetings saved

per day, for every team member

150live internal tools

built by Product and Business

65expertise added

by the teams themselves

700+people

using those internal tools

0analysts

between a question and its answer

Loadshare

Loadshare is a third-party logistics company in Bengaluru that innovates on last-mile delivery and is building a third-party logistics marketplace. Its Product, Tech and Business teams are fully forward-deployed: they work inside the operations they serve and move at the speed of the business.

The challenge

Every individual at Loadshare was AI-native. The team was not. What one person worked out with their assistant stayed in that session, and the next person started from zero. Coordination still ran on meetings and status threads.

The connectors were not the problem. Engineering had wired AI assistants to the company's data through MCP, and that part worked. The problem was the expertise behind them: the definitions, cut-offs and methods that turn data into an answer had been written by hand by engineers, once. Every release moved the business a version ahead of that text, and nobody owned keeping it current. So nobody trusted the results. Every number was re-checked by hand, analysis queued behind a Product Analyst layer, and every decision waited on it.

When no one trusts the outcome, every decision slows to the speed of re-verification.

After Catalyst

Teams went fully asyncClarifications and requests between colleagues moved to one shared list, routed to the one person who can answer. The meeting to get an answer stopped being the default.
An hour of meetings saved a day for every team memberStatus updates and clarifications now resolve in a thread, not a room.
The Product Analyst layer was retiredCity Heads and product managers run their own analysis. Every answer comes with a confidence score and a citation to the colleague whose expertise it rests on, so they act on it without re-checking.
Product and Business build their own internal toolsNot prototypes: 150 live tools so far, each on the company's own domain, used by 700+ people. Engineering's bandwidth went to business outcomes instead.

The future

The next step at Loadshare takes Product past the spec. Product managers already write the PRDs and share the expertise behind them. The aim now is for them to raise pull requests on the code of the core enterprise product lines themselves, reviewed by Engineering rather than queued for it. Deciding what to build and building it become the same motion, and the queue between them disappears.

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